Description
Target Audience: SMBs needing more capable customer service automation, marketing engagement, or internal support.
Core Offering: A more intelligent chatbot with basic personalization and integration capabilities.
Features Included:
Includes “Essential Chatbot” features.
Higher monthly interaction limit (e.g., up to 5,000).
Improved NLU & dialogue flow capabilities.
Basic CRM integration (e.g., HubSpot, Salesforce – limited fields).
Basic personalization (using provided customer data).
Integration with messaging platforms (e.g., Facebook Messenger, Slack – 1 platform).
Standard analytics with conversation review.
Email & Chat support.
Pricing Model: Tiered monthly fee based on interactions or features (e.g., $199 – $499/month).
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